Sales Service

Pre-sales Service After-sale Service

Pre-Sales Service:

1. 7*24 hours online support.
2. Professional Technical Advice

 

After-Sales Service:

1. warranty: one year for main machine, excluding easily wear parts. During this period, in case of damage or breakdown, we will repair to replace spare part freely, while the buyer should bear overseas freight.

2. Spare Parts: Most of our spare parts are compatible with international standard. While, we offer spare parts all year round at cost price for our former clients.

3. Operation and Maintenance: We will offer you detailed operation manual, ensuring you can use it perfectly.

4. Overseas Installation & Training: we offer overseas service if necessary. The buyer should bear traveling, housing, eating and salary cost during our technician stays there.

5. Online Service: Your question will be answer within 24 hours during working days, 48 hours during holiday.

Send Inquiry

Zhengzhou Defy Mechanical & Electrical Equipment Co,. Ltd

Tel: +86-371-63330731

Fax: +86-371-63685191

Cel: +86-18135686181

Email: enquiry@zzdefy.cn

Skype: zzavatar01

ADD:NO. 96 Ruida RD, High-Tech Zone Zhengzhou City, Henan

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